Privacy Policy

1. Introduction

ViewMarket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform and related services. Please read this Privacy Policy carefully. By using ViewMarket, you consent to the practices described in this policy.

We are a software provider only. We do not provide financial advice, stock recommendations, or trading strategies. Our platform provides tools for automating workflows and processes. This Privacy Policy describes how we handle your personal information in connection with these services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us. This may include:

• Name, email address, and contact information
• Account credentials (username and encrypted password)
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Communications you send to us (support requests, feedback, etc.)
• Content and data you upload or create through our platform

We automatically collect certain information when you use our platform, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, actions taken)
• Log data (access times, error logs, performance metrics)
• Referring URLs and exit pages
• Workflow configurations and automation metadata

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our platform and services
• To process transactions and manage your subscription
• To create and manage your account
• To send transactional communications (account notifications, service updates)
• To provide customer support and respond to your inquiries
• To send marketing communications (with your consent, where required by law)
• To detect, prevent, and address technical issues and security threats
• To monitor and analyze usage patterns to improve user experience
• To comply with legal obligations and enforce our terms

We will not use your personal information for purposes incompatible with those listed above without providing you with notice and, where required, obtaining your consent.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our platform (hosting, payment processing, analytics, etc.)
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request
• Protection of Rights: We may disclose information to protect the rights, property, or safety of ViewMarket, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share information for any other purpose with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and monitoring for suspicious activity. We use secure hosting infrastructure and follow best practices for data protection.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will remove your personal information from our active databases within a reasonable timeframe, though we may retain certain information as required by law or for legitimate business purposes (such as record-keeping, fraud prevention, and analytics).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to request a copy of your data in a structured, machine-readable format
• Objection: The right to object to processing of your personal information
• Restriction: The right to request restriction of processing in certain circumstances
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us through our official support channels. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. By using ViewMarket, you consent to the transfer of your information to such countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed.

9. Children's Privacy

ViewMarket is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our official support channels listed on our website. We will make reasonable efforts to respond to your inquiries in a timely manner.